Dear Valued Customer, 

We would like to update you that, despite the escalated security situation, operation in the Israeli ports of Ashdod and Haifa is continuing as usual.

ZIM vessels are calling at Israeli ports as scheduled. Bookings will therefore continue to be accepted to and from Israel. If you have cargo already booked to or from Israel, we expect to deliver it as scheduled.

Hazardous cargo will be handled per Israeli authorities’ guidance and is subject to change at short notice.

Our operational teams are closely monitoring the situation and will be making every effort to ensure business continuity.

We sincerely apologize for any inconvenience this may cause and will keep you informed about any future developments. 

Please don’t hesitate to contact your Account Owner or our Customer Service team for any further questions or require assistance. 

Sincerely, 
ZIM Customer Service